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Privacy Policy

Your User Agreement: Privacy Policy

Your User Agreement

ATTENTION: Please take a moment to read this privacy policy carefully as it provides information about CollectorDASH's (“CollectorDASH”) information, collection, use and handling practices. If you have any questions whatsoever, please do not hesitate to Contact Us.

This privacy policy was last updated in May, 2013. Please check back periodically for further updates and changes. CollectorDASH takes its commitment to privacy seriously and, therefore, has adopted this privacy policy to let you know:

How we collect information and what types of information we collect
How we use the information we collect and for what purposes
When and to whom information we collect may be disclosed
How we safeguard and protect Personal Information (defined below) you provide
The choices that are available to you regarding our collection and use of Personal Information
How you may access, review and change Personal Information you provide

For the purposes of this privacy policy, “Personal Information” is any personally identifiable information about an individual person such as a person’s name, physical address, email address and telephone number.

1. Policy Scope

This privacy policy applies to all of CollectorDASH’s and CollectorDASH’s affiliates and subsidiaries’ businesses, including, but not limited to our websites located at www.CollectorDASH.com and www.Collector-ActionFigures.com and www.Collector-ModelTrains.com (our “Websites”), and covers the use and disclosure of information that CollectorDASH may collect any time you interact with us, (e.g., when you use our Websites, when you contact our customer service department, or when you purchase any of our products and services).

Our Websites are available worldwide and may be operated from various locations both within and outside the United States of America (“USA”). If you are accessing and using our Websites from outside the USA, please note the information that you provide will be transferred to the USA or other countries which may not provide the same level of legal data protection as the country from which you access our Websites. By using our Websites and submitting information to us, you consent to such transfers and the processing of information by us as described in this privacy policy and you authorize this practice.

CollectorDASH’s Websites may provide links to other websites. We are of course not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by CollectorDASH.

2. Updates and Changes to Policies

CollectorDASH may change this privacy policy from time to time by posting updated versions of the privacy policy here. We suggest that you review this privacy policy from time to time.

3. The Information We Collect

Personal Information Provided Voluntarily by the User. You may be asked to provide or otherwise voluntarily provide Personal Information when you participate in various services and offerings available through our Websites, when you contact us via phone, mail, or otherwise. The Personal Information we may ask you to provide includes, but is not limited to, the following categories of information: your name, mailing address, email address, telephone number, year of birth, and gender, information concerning your hobbies, and financial information (for billing purposes).

Though you may access and use portions of our Websites without providing any Personal Information, in order to take advantage of the full capabilities of our Websites and to obtain access to, and use of, many of the features of our Websites, you must provide certain Personal Information. For example, in order to register for a membership account through our Websites (each a “Membership Account”), to buy, sell or trade with other members on our Websites or to update the Catalog section of CollectorDASH, you must provide certain Personal Information.

We use Personal Information you provide to us for our business purposes, such as (i) to allow you to access your Membership Account, (ii) to confirm your identity, (iii) for marketing our products and services to you, (iv) to contact you regarding your Membership Account and to keep records regarding your Membership Account, (v) to provide the services and products you request and to respond to your other requests and inquiries, (vi) to enhance our service offerings; and (vii) to adjust our Websites to your personal preferences.

Information Collected from Other Sources. We may obtain information about you from other sources, such as companies that update and verify email and physical addresses, for the purpose of updating and enhancing our files.

Automatically Collected Information. When you access or use our Websites we automatically collect and store the following types of non-personally identifiable information (information that is compiled in anonymous and aggregate form and is not used to locate, contact, or identify you specifically), where available, in addition to the Personal Information you provide voluntarily: information from server logs found on your browser, click-through statistics, your IP address, the type of application (e.g. web browser) you are using to access our Websites, the type of operating system you are using, the name of the domain and host from which you access the Internet, the date and time you access parts of the Websites, and the Internet address of the site from which you linked directly to our Websites. We use Google Analytics to learn about where our visitors come from and how they interact with the Website. Google and its wholly owned subsidiaries may retain and use, subject to the terms of the Google Privacy Policy (located at http://www.google.com/privacy.html, or such other URL as Google may provide from time to time), anonymous traffic data collected in our use of Google Analytics.

We will use the information we automatically collected through your access and use of our Websites to determine how our Websites are accessed and used. For example, this information will allow us (i) to determine which pages are the most popular with users, (ii) determine if our Websites are working properly, and (iii) to improve the user-experience on our Websites. We do not use automatically collected information to identify a particular user.

We may aggregate and use certain non-personally identifiable information for research or marketing purposes and may share, sell and rent or trade that information and statistical data derived from such information with our marketing partners, advertisers, or other third parties for research or marketing purposes.

4. Sharing Your Information

We may share Personal Information you provide to us with certain third parties that perform services on our behalf. Those third parties may host our Websites; provide certain features or functionality; print or send mailings or emails (including marketing materials); provide the services you requested, authorize and process your payments; provide customer service; analyze data; or otherwise assist us with the operation of our business. Those third parties are not authorized to use or disclose Personal Information for any purpose other than to perform the services designated by CollectorDASH. We may also provide the Personal Information you provide to us to a third party if we are required by law or litigation so to disclose such Personal Information. For example, we may be required to disclose Personal Information to respond to a subpoena, court order or other legal process. Finally, the Personal Information you provide to us may be transferred as an asset in connection with a merger or sale involving all or part of CollectorDASH or as part of a corporate reorganization, stock sale or other change of control. Except as specifically provided in this paragraph, we will not sell or rent or otherwise share the Personal Information you provide to us with third parties.

5. User Communities on our Websites

As stated above, we collect information about you through your interactions with us. Our Websites include community areas (e.g., forums, blogs and chat rooms) in which you may participate after establishing a Membership Account. Although your participation in these communities is governed by this privacy policy, there are certain important characteristics of these communities that you should always keep in mind.

We use Membership Account registration information and other information users provide as they interact within the communities to: authenticate users; provide communications from us to users regarding the community; and administer the community (including, but not limited to, managing the technical requirements of the site and monitoring submissions and posts for offensive content after posting and removing such content in our sole discretion).

Please note that information (including your name, email address, address, or phone number) you provide in a posting on a blog or bulletin board is available (even after you stop participating in the community) to any other individual who has access to that same community and may be used by another individual in a manner unintended by you, including as a target for unsolicited communications. You should therefore treat any information provided by you in the content of a submission or post to a community as public information. For this reason, we urge you to act cautiously in providing any such information in your submissions or posts, as we are not liable for any use or misuse by an individual user of the information you provide in a submission or post.

Upon termination of a community, Personal Information we collected through the community will continue to be treated in accordance with this privacy policy.

6. User-to-User Communication

CollectorDASH enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users’ contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other’s name, User ID, email address and other contract and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use user information only for:

CollectorDASH transaction-related purposes that are not unsolicited commercial messages.
User services offered through CollectorDASH, or
Other purposes that a user expressly chooses.

7. No Spam or Spoofing

We and our users do not tolerate spam. Make sure to set your CollectorDASH notification preferences so we communicate to you as you prefer. You are not licensed to add other CollectorDASH users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. You may not use our communication tools to spend spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via social networks or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

8. Account Protection

Your password is the key to your account. We encourage you to use unique numbers, letters, and special characters, and do not disclose your CollectorDASH password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify CollectorDASH and change your password.

9. Cookies and Related Technology

“Cookies” are small text files that a website sends to a user’s hard drive through the browser for data storage. We use Cookies to store information about your visits to our Websites and to enhance your experience when visiting our Websites. For example, we use Cookies to, among other things, identify previous visitors to our Websites, identify a user as he/she moves through our Websites, track user visits and account set-ups, determine what set-ups are most frequently requested, and save your password so you do not have to provide it each time you visit our Websites. Storing information about your visits to our Websites will allow us to, on occasion, customize account pages for you.

By themselves, Cookies do not tell us your e-mail address or other personally identifiable information. We do not use Cookies to collect, track, or store personally identifiable information. Our cookies will never be used to track your activity on any third party websites or to send spam. You can configure your browser to accept all Cookies, reject all Cookies, or notify you when a Cookie is received. (Each browser is different, so check the Help menu of your browser to learn how to change your Cookie preferences). You may reject, delete or otherwise disable Cookies at any time. However, by deleting, rejecting or otherwise disabling Cookies, you may inhibit your user experience on our Websites and you may not be able to take full advantage of all offerings on our Websites. In addition, if you disable or disallow Cookies, some multimedia images and graphics may not display properly, you may not be able to view customizable features, and/or you may have more difficulty navigating through our Websites.

Some of our email communications to you may include a “click-through URL” linked to a particular page on one of our Websites. By clicking on one of these URLs, you will automatically enter one of our Websites. Our systems track this information to gauge the effectiveness of our email communications and your level of interest in particular areas. You may avoid having this information collected by avoiding clicking on URL links in our email communications. Please note, that we will NEVER send you an email with an embedded link that asks for your password or any financial or account information; passwords are for your protection. If you EVER receive such an email, please Contact Us.

10. Notice for Parents

Our Websites are general audience sites that are not targeted for use by children. CollectorDASH does not intend to collect Personal Information from individuals under the age of eighteen (18) on our through our Websites. If you are the parent or guardian of a child under the age of 18 who has provided Personal Information to us, please inform us as provided in Contact Us page, and we will delete that Personal Information.

11. Security

We employ reasonable measures, including administrative, technical, and physical measures, to protect Personal Information from unauthorized access, loss, alteration, use or disclosure. Our Websites are capable of using Secure Sockets layer 128-bit encryption and we will use at least such level of encryption in the transmission of Personal Information from our Websites to our servers. End-to-end (i.e. from your browser to our servers) Secure Socket layer 128-bit encryption may be available in some instances only if you provide technology capable of such encryption (e.g. you use a browser to interact with our Websites that are capable of Secure Sockets layer 128-bit encryption). In addition, we use reasonable technical and physical measures to limit the disclosure of Personal Information consistent with this privacy policy. However, Personal Information can never be 100% secure: information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons. You can help us to protect the Personal Information you provide to us by (i) not sharing your password or other account information with others, (ii) using a secure web browser, and (iii) frequently changing your password.

12. Managing Information

You may update the information you provide by accessing your account and following the instructions set forth therein. You may opt-out of receiving certain types of communications from us (“Optional Communications”). However, you will not be able to opt-out of receiving other types of communications, such as service announcements and administrative messages, as these types of communications are necessary if you have an account with us. You may opt-out of receiving Optional Communications by following the instructions set forth in those communications or by accessing your account and following the instructions set forth therein. If you have any questions regarding your ability to opt-out of receiving certain types of communications please Contact Us. Please note that removal of Personal Information from our database or “opting-out” will not stop marketing or advertising content that is ready to be mailed or is queued for transmission to you prior to the time when we can implement your request.

We reserve the right to retain any Personal Information reasonably necessary to appropriately document our business activities and for archival and record retention purposes. We will store Personal Information for as long as reasonably necessary for the purposes described in this privacy policy. You may find out more details regarding this privacy policy by contacting us as provided below.

13. Contact Us

If you have questions regarding our Websites, our services, the privacy policy or your privacy while accessing or using our Websites, you can send a request with any further questions to us by e-mail with the address: [email protected] ; by mail at: CollectorDASH Holdings Corporation, 1379 Middlesex Ave., Atlanta, GA 30306, Attention: Member Support or by submitting using the Contact Us page.